We love Questions
some of the most common ones...
What certifications do the advocates have?
We have such a wide variety of expertise in our midst. We do require our advocates to specialized in our two programs: Leading Through Loss and Reflect | Nourish | Renew and also their own modalities that include: Grief Coaching, Trauma Specialists, Somatic Practioners, Life Coaches, etc. We do not require our team to be certified Social Workers, Counsellors or Therapists although many of our advocates find their way to this work after their professional accreditations.
What are your typical Crisis Response Procedures?
As you know there is no typical crisis. However, we do have advocates across Canada, and we do our best to ensure your locations have an in person advocate within 24 - 48 hours. We typically reach out to leadership virtually as soon as possible to set up times for an in person visit. The engagement can last a few weeks to a few months. We also focus on Corporate Communications as part of our overall response to your team, your customers and vendors.
What makes you different than EAP?
There are numerous differences but most importantly, your employees don't necessarily need therapy. In many cases, what they need is just someone who has been there to bring them together and normalize the experiences they are having. We also:
We work one on one but also as a group to help bring the whole experience to the surface.
We have leadership training that empowers leaders to bring their own feelings to the group without feeling their leadership is compromised but enhanced.
We bring our learnings back to the organization so that you can make any cultural changes that these difficult experiences often gift us with.
We help leaders communicate with to their teams, their employees and their clients.
We help memorialize employee death and loss in ways that align with your culture.
We ensure that when the dust is settled, your team holds onto their passion and purpose for the work they do.
What types of Customizations can be made?
There are as many ways to approach this work as there are people in this world. Even our most well laid plans are swirled into greater and grander learnings or perhaps we discover that your team already has the passion and drive to ensure every moment matters.
This is why we do some deeper discovery at the onset of our engagement to ensure our programs are scalable while remaining personalized.
How did this all get started?
Read about our Founders here.
How do I find an advocate near me?
Please reach out to us on the contact us page for now and please tell us where you are. We will connect you with the information you need.